These Terms of Service ("Terms") govern your use of the Train Climb website and web application (the "Service"), operated by COSMIC ATMAN SRL ("we", "us"). By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of a club, gym or other organisation, you confirm that you are authorised to accept these Terms for it.
1. The Service
Train Climb helps climbing coaches plan training and follow their athletes, and helps athletes log sessions, climbs and recovery. Features include training plans and session libraries, session reports, workload and readiness charts, a training calendar, messages between coach and athlete, and PDF reports. We may change, add or remove features to improve the Service. If a change removes a core feature of a paid plan, we will tell you in advance.
2. Accounts
- You must give accurate information and keep your password confidential. You are responsible for activity on your account.
- Coach accounts can invite athletes and see the training data those athletes record. Athletes can see the plans and messages their coach shares with them.
- You must be at least 16 years old to create an account yourself. Athletes under 16 may use the Service only with the consent of a parent or legal guardian; the coach or club that invites them is responsible for obtaining and keeping that consent.
- Tell us at office@trainclimb.com straight away if you think someone has accessed your account without permission.
3. Climbing and health
Climbing and strength training carry a real risk of injury. Training plans, exercises, workload scores, readiness indicators and other information in the Service are tools to support coaching decisions. They are not medical advice and do not replace the judgement of a qualified coach, doctor or physiotherapist. Stop training and seek medical advice if you feel pain, dizziness or other warning signs. Coaches remain responsible for the plans they assign and for supervising their athletes.
4. Your content
You keep ownership of the content you add, such as training plans, exercises, notes, photos and messages ("Your Content"). You give us a non-exclusive licence to host, store, copy and display Your Content only as needed to run the Service for you and the people you share it with. This licence ends when Your Content is deleted from the Service, except for copies we must keep by law or that remain in backups until they expire.
You confirm that you have the rights to Your Content, and, where it concerns other people (for example athletes you coach), that you have a lawful basis to process their data. See our Privacy Policy and Data Processing Agreement.
5. Acceptable use
You must not:
- access another user's data without their permission or try to get around access controls;
- upload content that is unlawful, defamatory, infringes someone else's rights or contains malware;
- use the Service to send spam or to harass anyone;
- probe, scan or test the Service for vulnerabilities without our written permission, or overload it;
- copy, resell or reverse-engineer the Service, except where the law allows it.
If you find a security problem, please report it to office@trainclimb.com.
6. Plans, payment and cancellation
Some features may require a paid subscription. Prices, the billing period and what each plan includes are shown before you buy. Prices include VAT where it applies.
- Subscriptions are paid in advance and renew automatically for the same period until you cancel.
- You can cancel at any time from your account or by email. Cancellation takes effect at the end of the current billing period, and you keep access until then.
- If you are a consumer, you have 14 days from purchase to withdraw from the contract without giving a reason (Government Emergency Ordinance no. 34/2014). If you ask us to start the Service during those 14 days, you will pay for the part already provided.
- We may change prices for future billing periods. We will tell you at least 30 days before a price change applies to you, and you can cancel before it does.
7. Availability
We work to keep the Service available and your data safe, but we cannot promise it will be uninterrupted or error-free. We may pause the Service for maintenance, and we will try to do this at quiet times and announce longer interruptions in advance.
8. Our intellectual property
The Service, its software, design, texts, logos and the Train Climb name belong to us or our licensors. These Terms do not give you any rights to them except the right to use the Service as described here.
9. Suspension and closing your account
You can close your account at any time. We may suspend or close an account that seriously or repeatedly breaks these Terms, or where the law requires it. Unless the situation is urgent or the law prevents it, we will tell you first and give you a chance to fix the problem. After an account is closed we delete its data as described in the Privacy Policy; coaches can ask us for an export of their data before closing.
10. Liability
Nothing in these Terms limits liability that cannot be limited by law, including liability for intent, gross negligence, or death or personal injury caused by our fault. Otherwise, for business users our total liability arising from the Service in any 12-month period is limited to the amount paid for the Service in that period, and we are not liable for indirect loss such as lost profit or lost data that could have been avoided with reasonable backups. Consumers keep all rights given to them by mandatory consumer law.
11. Changes to these Terms
We may update these Terms. If a change is significant we will tell you by email or in the app at least 30 days before it applies. If you do not agree, you can close your account before the change takes effect.
12. Governing law and complaints
These Terms are governed by Romanian law. Disputes go to the competent courts at our registered office, unless mandatory law gives a consumer the right to bring proceedings where they live. Consumers can also contact the National Authority for Consumer Protection (ANPC) or use alternative dispute resolution through ANPC – SAL.
13. Contact
- COSMIC ATMAN SRL
- Registered office: B-dul Dacia 18, Iași, România
- Trade Register number: J2024041140002
- Tax ID (CUI): 50880742
- Email: office@trainclimb.com
- Phone: +40740623913